24/7 x 365 Support
Dedicated to providing specialist maintenance and support 24/7 x 365
As a specialist communications provider to the hospitality sector we understand the pressure of 24/7 guest occupancy and the importance of smooth operations and minimal disruption to communications. QDOS aim to offer the best customer service and support in the industry, giving our customers one dedicated point of contact 24 hours a day, 7 days a week.
A simple call centre no longer meets the needs of today’s customers. Our technical teams, project managers, service engineers and account management teams are all experienced in providing prompt, professional and proactive service and support to hospitality customers and are all trained to the very highest levels on the solutions we provide.
QDOS will be delighted to share the service performance statistics for your hotel. We monitor and audit performance every month, always with the goal of delivering first class levels of service and support to our customers.
Our dedication to providing the very best customer service and support 24/7/365 is what makes us the partner of choice for many leading international hotels.
I would like to thank you for all the hard work, dedication, focus, and passion that you have demonstrated throughout the decoupling and the brilliant rollout project for our newly acquired hotels. The feedback received has been fantastic and you have all been instrumental in the success of this project.